Coming Soon – Misunderstood: our emotional intelligence and how it affects conflict. 

This is the first book from Laura Ouin and the first installment of a series looking at our emotional intelligence and how it directly affects our conflict styles, reactions, career tracks, personal relationships and so forth.

Being involved in some kind of conflict isn’t really a matter of if, but rather, when and over what. It’s a part of life because we are all human. The outcomes and opportunities that spring from these differences, however can go any number of directions, both positively and negatively, based on the way we respond.

The premise of Misunderstood is that when we can effectively communicate our own positions and actively listen to others, outcomes can be greatly changed.

Misunderstood will be available September, 2019 through Amazon and other retail outlets. Stay tuned!