qualities to look for in a mediator

There are several qualities you should look for when determining a Mediator.


  • Excellent Listening Skills
  • Professional credibility
  • Confident in dealing with your type of mediation. (Family, Business, etc.)
  • Ability to diffuse emotionally charged situations
  • Creative and Innovative thinking
  • Objective and ready to seek solutions
  • Non-judgement of your emotional connection to the issues at hand
  • Provides a safe environment where you can be heard and understood
  • Foster communication and dialogue
Laura Dawn Ouin is the founder of Third Coast Mediation & Communication in Dallas, Texas, and is passionate about conflict resolution in all forms. Equipped with over 20 years of experience in business development, conflict resolution and communication development, she facilitates solutions through strategic mediations as well as developing written communication for web, press releases, and media distribution. When it is critical that your audience needs to understand your message, Laura Dawn helps you be heard.